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Customer care

We at JOULOU invest great effort in creating an unforgettable shopping experience, and to provide you with personal service offered whole- heartedly.

We also welcome any idea, inspiration, drawing, typeface and even sketches of new details for personalization not found among the specifications of JOULOU, and our design and development department will be happy to accede and cooperate.

For any question or clarification, we can be reached from Monday to Friday through email at info@jouloujewelry.com. Our customer representative is committed to responding to your questions as soon as possible, and usually responds to inquiries within one business day.

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